At Verbe Finance, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.
1
Information We Collect
We collect information you provide directly to us, including your name, contact details, identification documents, and financial information when you apply for a loan or register as a partner. We also collect information automatically when you use our platform, including usage data and device information.
2
How We Use Your Information
We use the information we collect to:
• Process your loan application and manage your account
• Communicate with you about your loan status, EMI schedules, and account activity
• Verify your identity and prevent fraud
• Comply with legal obligations
• Improve our services and platform
• Send you relevant updates and information (with your consent)
3
Information Sharing
We do not sell your personal information to third parties. We may share your information with:
• Our network of associates and service providers involved in processing your loan
• Financial institutions and credit bureaus as required for loan processing
• Government authorities when required by law
• Service providers who assist us in operating our platform (under strict confidentiality agreements)
4
Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. We continually improve our security practices.
5
Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications
• Lodge a complaint with the relevant data protection authority
To exercise these rights, contact us at the details below.
6
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements. Loan records are typically retained for 7 years as required by Indian financial regulations.
7
Cookies
Our website uses cookies to improve your browsing experience. You can control cookie settings through your browser. Disabling cookies may affect some functionality of our website.
8
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. Your continued use of our services after changes constitutes acceptance of the updated policy.
9
Contact Us
For any privacy-related questions or to exercise your rights, contact us at:
Email: hello@verbefinance.in
Phone: +91 98765 43210
Address: Mumbai, Maharashtra, India